For an overview of the Berlin conference's workshops, see the commissioner's webpage. Several issues were addressed:
- Expectations and 'short-term versus long-term' goals;
- relevant levels of action: decentralisation (or de-concentration) versus co-ordination versus Brussels direct action;
- topics and agenda-setting: should there be few Communication priorities for the EU, or should Communication be based on multi-faceted demands at local and sectoral level;
- civil society and the media versus state structures;
- whether DG COM should be reinforced and have some of its staff decentralised to representations, and;
- charter [information and Communication rights], inter-institutional agreement or legal bases [in the next Treaty].



