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Downturn forces PA firms to innovate

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Published 18 March 2009

Public affairs professionals gathered in Brussels for a conference earlier this month were optimistic about their prospects for 2009, insisting that the ongoing economic turmoil will create new opportunities despite stagnating PA budgets.

"It is important to find the right balance between making cuts and retaining what is essential," one PA consultant told colleagues attending the eighth annual conference of the European Centre for Public Affairs (ECPA). He also stressed the need to "overcome the desire to defend past choices" and look to the future. 

Warning that "no-one should feel comfortable," the consultant said "sooner or later the crisis will affect everybody, especially if regulations change". Nevertheless, he expressed optimism that the crisis would also bring new opportunities for public affairs, particularly as it develops a political as well as an economic dimension. 

PA budgets 'stagnating' 

Andrew Hawkins, founder of ComRes, a UK-based polling and research consultancy, presented a survey on the state of public affairs in 2009, which revealed that PA professionals generally expect expenditure on public affairs to stagnate this year. 

After strong growth from 2005-2008, PA budgets are expected to return to the near-stagnation of 2004, which was also a European election year, according to the ComRes survey, which polled 155 senior public affairs practitioners from consultancies, in-house corporate firms, trade associations and NGOs in February and March 2009. 

ComRes identified more value for money and more innovation as the main ways in which public affairs firms intend to respond to the crisis. Such adaptation may include looking for cheaper ways of doing the same things, like providing project-based rather than retained advice, as well as more innovative responses like increased use of online tools, hosting smaller events and making more public speeches, the survey found. 

'Positive outlook' 

Echoing these sentiments, a communications consultant hailed the "positive outlook" for public affairs, particularly as government regulation is "back in the frame". "It's about convincing management of the criticality of PA," he declared. 

Another public affairs professional also took a positive view, remarking that some companies have reacted to the crisis by communicating better, which in itself creates work for public affairs firms. 

Value for money 'key' 

In his view, "public affairs practitioners will need to offer more tangible, practical advice on how to manage the crisis," with value for money "the main message" here. "Business doesn't have time for theoretical analysis of the causes [of the downturn]," he warned, stressing the need to "offer managers solutions that they can implement easily". 

'Fewer, bigger, better' 

"Companies are looking for zero-overhead growth, but where do you make the budget cuts? Trade association fees? Entertainment budgets?" asked another prominent conference attendee. 

The PA professional believes the answer lies in focusing on "business-critical issues" and "not more, but better public affairs," identifying a role for PA firms in providing business with a "decision-making support mechanism," particularly as firms are under pressure to make decisions quickly to emerge from the crisis as soon as possible. 

The majority of organisations spend over half of their EU public affairs budgets in Brussels, but less than a quarter of this goes on direct lobbying, revealed a recent EurActiv survey (EurActiv 09/03/09). 

Positions: 

Outlining the influence of the EU political cycle on public affairs in Europe, Tom Spencer, executive director of the European Centre for Public Affairs (ECPA), said that although he expects some companies to wait until new teams are installed at the European Parliament (following the June elections) and EU executive (likely in the autumn), "good lobbyists know that future policy options are currently being prepared by permanent officials". 

"Politicians are more open to new ideas before they are elected or nominated," Spencer added. 

"Some public affairs organisations are going through tough times, while others aren’t at all," said one consultant who attended the conference, adding that "it depends on your field". "If your clients are in the car industry, [the crisis] is bad. If they’re in the fast food industry, it’s good," he explained. 

The consultant described modern public affairs as a "mixture of old-fashioned lobbying and sophistication," citing the need for PA firms "to show business the value of postponing legislation for nine months due to lobbying". 

Rinus van Schendelen, deputy chairman of the ECPA and professor of political science at Rotterdam's Erasmus University, stressed the need for public affairs firms to "grasp the opportunity [presented by the crisis] to reflect upon the long menu of optimal solutions". 

Ruth Rawling, vice-president of corporate affairs at Cargill Europe and deputy chair of the ECPA management board, echoed this view by saying "there's nothing like the lean years to focus minds". 

"Public affairs spending needs to be in line with spending on the rest of the business," stressed a Brussels-based PA professional, declaring that the days of "airy fairy targets" are over. "Public affairs can be a catalyst in helping business to emerge from the crisis," the conference attendee insisted. 

Commenting on the evolution of the sector, a communications and public affairs consultant said "most top companies consult PA firms now. Reputation is particularly important. There has been a huge quality increase in terms of the calibre of people in public affairs, and long may it continue". 

Highlighting the importance of creativity in responding to the crisis, EurActiv's public affairs manager, Olivier Ngandu, said "if you need to achieve the same results with a smaller budget, you need to think creatively. It's not just about reshaping budgets". 

Next steps: 
  • 17 March: EurActiv workshop on trends in effective management for interest groups. 
  • 19 March: EurActiv to present survey on public affairs trends to meeting of EPACA (European Public Affairs Consultancies' Association). 
  • April 2009: EurActiv to present survey on public affairs trends to meeting of SEAP (Society of European Affairs Professionals). 
  • June 2009: European Parliament elections. 
  • June 2009: EurActiv workshop on trends in public affairs. 
Background: 

Public affairs professionals from across the EU gathered in Brussels on 4 March for the eighth annual conference of the European Centre for Public Affairs (ECPA), entitled 'Crises, Cycles and Change: Public Affairs in a Downturn'. 

Conference participants discussed how public affairs firms must reposition themselves to cope with the ongoing economic and financial crises, which have seen many businesses cut non-essential expenditure in a bid to slash costs and better cope with the turmoil. 

Participants agreed that two other factors may drive demand for public affairs this year: the EU political cycle and the transparency initiative launched by Administration and Anti-Fraud Commissioner Siim Kallas in 2005 (see EurActiv LinksDossier). 

EU citizens are poised to elect a new European Parliament in June, while a new EU executive is expected to be appointed in the autumn (see EurActiv LinksDossier). 

Meanwhile, a lobbyists' register launched by the European Commission last summer allows organisations to compare their expenditure on public affairs (EurActiv 24/06/08). 

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