The White Paper's ambition is to establish communication policy as "a policy in its own right". It moves away from the idea that communication is largely a "Brussels affair" and intends to focus on citizens instead of institutions. "From monologue to dialogue," said Mrs Wallström.
The White Paper is not yet a full action plan but the start of a six-month "listening" or consultation phase during which institutions, governments, industry, NGOs, think tanks and citizens will be able to comment on the main ideas put forward in the paper.
The document states five areas for action in partnership with other institutions, governments and civil society:
- To anchor the right of information in the EU and national institutions, it proposes developing a European Charter or Code of Conduct on Communication. A special website on Europa will invite reactions from citizens on this document;
- to "empower citizens", it proposes to provide tools and instruments to improve civic education (e.g. a network of teachers, digitally connected European libraries), connect people to each other (e.g. physical and virtual meeting places) and strengthen the relationship between citizens and institutions (e.g. minimum standards for consultation);
- the White Paper wants to work better with the media and focus more on new technologies such as the internet, but does not manage to define exactly how. The idea of a special EU news agency (which was in previous versions of the White Paper) has disappeared in the final version but it still talks about "upgrading Europe by Satellite" and "to explore the desirability of having an inter-institutional service operating on the basis of professional standards";
- understanding European public opinion better: a network of national experts in public opinion research and an independent Observatory for European Public Opinion are two of the ideas mentioned;
- last but not least, the White Paper underlines the need to "do the job together" in partnership between EU institutions, member states, regional and local levels, political parties and civil society organisations. The White Paper is particularly weak in this chapter, not going further than some general, non-controversial recommendations.



