E-performance: The path to rational exuberance
"Successful e-commerce companies are following tried-and-true principles from the brick-and-mortar world."
The McKinsey Quarterly, 2001 Number 1
With the Commission's launch of a watchdog, 'e-Business W@tch', it is all the more of interest to have some insight in what makes good 'e-performance'.
At least six months before the collapse, the data …