In this book, Antonio Alabau from the Universidad Politecnica de
Valencia (Spain), tries to answer the following question in the
context of the Lisbon strategic objectives: Can the EU, using
instruments from its Industrial, Trans-European Networks, Research
and Technological Development, Internal Market, Competition and
Regional Development Policies, get public administrations to use
ICT, carry out organisational changes, improve public services and
democratic processes and develop their public policies?