The way we work, and our societies more broadly, are undergoing fundamental transformations in a context of globalisation, demographic changes, and the rapid advance of technologies.
The COVID-19 crisis has accelerated the journey towards digitalisation forcing companies to adapt the skills of their workforces to ensure they can keep up with technological developments and a changing labour market. While the health crisis has deepened some challenges in the labour market, new opportunities present themselves for growth and job creation.
Artificial intelligence is one of the technologies driving workforce transformation. While its full potential remains untapped, these technologies are becoming increasingly capable of performing sophisticated tasks and assisting workers across all sectors of society. To anticipate and adjust for future shifts in the workforce, there is an increasing need to advance skills acquisition and training. The private sector has a key role to play in addressing workforce challenges by leveraging the insights and capabilities of AI, while governments have an indispensable role to play in keeping social considerations at the core of the discussion on workforce development.
An inclusive digital economy, increased investment, better active labour market policies and making sure nobody is left behind are examples of how to move forward.
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