"Even though the technology is there, its uptake in the homecare sector is too slow because of the financial hurdles and the rigid organisation of healthcare," said Rosanna Tarricone, director of Eucomed economic affairs.
"Reimbursement schemes disincentivise providers from adopting innovative technologies as the benefits do not fall in the investors' purse, but to patients and their carers," she added, emphasising the need to change the way healthcare is financed and organised from the vertical approach of the 1970s to a more horizontal one, in which "the regulatory framework should not be a barrier".
Gérard Comyn from the Commission's ICT for health unit emphasised the need to put in place secure health information networks to connect the points of care for personal health systems. "Networks in telemedicine are by definition the key," he said.
In this regard, Comyn also underlined the importance of interoperability in allowing 'mobile health' (such as wireless body sensors). "Interoperability is the only technical problem in telehealth. The other challenges are not technical," he said, instead listing legal obstacles, financial issues such as patient reimbursement and practical issues such as certification and accreditation, as well as data protection and privacy.
"Expensive, fancy, limited experiments may represent interesting tests but we need to consider solutions capable of addressing a large portion of the population," said Giuseppe Paruolo, deputy mayor for health and communication in the city of Bologna. "The cost of devices as well as the organisational and other connected costs need to be considered from the beginning."
For example, Paruolo argued that public authorities are reluctant to pay €1,000 for a medical device, such as a small wrist-worn sensor, if its real cost is around €10, just because the industry adds interconnectivity and other communication costs to each device.
He said: "I want a solution where I'm putting in place a global communication infrastructure once and for all and that reaches all houses. Then I can add to this network devices that will communicate with my infrastructure. I'm not going to pay for communication infrastructure for each device for different companies."
Paruolo added: "We need to put in place a public infrastructure and open tenders for devices that can be integrated into that infrastructure. For example, in this case I can pay the industry €15 for each device, but not €1,000."
He also said that European level harmonisation of standards and a sort of healthcare "unbundling" to separate its different parts - such as communication infrastructure and sensors - are necessary.
"In the long run, investing in technology will now be cheaper. We're facing a huge problem and we need to move much faster on this than we are currently doing," said François Décaillet from the WHO regional office for Europe.
