Est. 1min 15-09-2004 (updated: 29-01-2010 ) Euractiv is part of the Trust Project >>> Languages: Français | DeutschPrint Email Facebook X LinkedIn WhatsApp Telegram NGO representatives from across the EU have assessed the efforts made by the EU institutions to hear their views when making policy. A number of issues emerged in the context of NGO involvement in policy-making, such as: The Commission’s limited capacity to process huge volumes of feedback; The financial sustainability of NGOs and the Commission’s contribution to their sustainability; NGO interest in and technical knowledge of issues; The need for the Commission to provide clear and concise communication relating to consultations; A better and more inclusive definition of target groups; Allowing sufficient time for NGOs (with limited resources) to provide input; Feedback after consultations to account for the way the input was handled. Many participants quoted DG Trade’s civil society dialogue as a good example. The dialogue draws together 600 organisations for four meetings a year on targeted topics. Read more with Euractiv Opinion poll finds EU "distant and unfriendly"The Friends of Europe-Gallup Europe-EURACTIV.com survey 'Can EU Hear Me ?' finds EU "distant and unfriendly" Subscribe now to our newsletter EU Elections Decoded Email Address * Politics Newsletters Positions"The only way forward is a flexible approach," said Jens Nymand-Christensen, Director in the Commission's Secretariat General with responsibility for relations with civil society. Mr Nymand-Christensen emphasised that he did not believe in setting in stone one type of approach to maintain dialogue with civil society. "It [the approach] has to be open to adapt to the changes in civil society." If the Secretariat General forced through a particular approach it would "very quickly become an outdated dialogue structure," Mr Nymand-Christensen said. Justin Greenwood, professor at Robert Gordon University, said that the EU needs to find unique solutions to its unique problems. As it is still "a young but maturing democracy", "time and patience is needed". Greenwood listed the major achievements, such as the relevant provisions of the Constitutional Treaty. However, there are outstanding problems, such as the lack of mechanisms (an EU-wide party system or an EU-wide media) to bring politics to the people. The Executive Director of the Open Society Foundation in Estonia, Mall Hellam, pointed out that in her country, communication about the EU has all but disappeared since EU enlargement. Hellam was concerned about the appearance of "two Europes" dividing the countries' ability to participate in policy debates depending on whether information is available. She described the origins of the "Estonian Civil Society Development Concept", which was approved by the Estonian legislature in December 2002, and she said that the Estonian NGO community is in the process of creating a platform which will comment on initiatives coming from 'Brussels'. A contributor from the floor said that it was not necessary for the Commission to do all the work itself. Instead, it could rely on civil society organisations, such as ECAS, to pre-digest the feedback received. "A culture of consultations is a rather new phenomenon for the new Member States," said David Stulik, project manager for the Czech Civil Society Development Foundation. Stulik said that Czech NGOs were trying to relate their work to the work of NGOs in Brussels, but complained that "technical and expert knowledge is something Czech NGOS do not have". "The Commission has become more and more open to consultation. I think it is right to give the Commission credit for that," said Andrew Crook, ECAS Board Member. He commented that it was less important where organisations giving comments come from or whom they represent and that the most important thing was how good their ideas were. Crook underlined the importance of feedback following consultations. Magda Stoczkiewicz, Policy Coordinator for CEE Bankwatch, listed examples using first-hand experience from the NGO community. Stoczkiewicz complained about the fact that the Commission leaves little time for consultation following the publication of initial discussion documents, the fact that at times industry lobby groups also get their expenses reimbursed, and that sometimes, conferences take place instead of consultations. She said that the European Investment Bank is one of the least transparent of the international financial institutions. BackgroundA seminar organised by the European Citizen Action Service (ECAS), assisted by the Charities Aid Foundation (CAF), focused on how the EU institutions, and in particular, the Commission, relate to civil society. Article 46 of the Constitutional Treaty (Part I) on "the principle of participatory democracy", provided a framework for the discussions, which points to the future direction the EU wishes to take. The article calls on all institutions to "maintain an open, transparent and regular dialogue with representative associations and civil society". It requires the Commission in particular to "carry out broad consultation with parties concerned" when formulating new policy. In addition, it states that one million citizens "from a significant number of Member States may take the initiative of inviting the Commission within the framework of its powers, to submit any appropriate proposal on matters where citizens consider that a legal act of the Union is required for the purpose of implementing the Constitution". Article 47 deals with the social partners and social dialogue. The new Barroso Commission intends to place emphasis on communication with EU citizens. It has created a new post for a Commissioner responsible for communications. The post will be filled by Margot Wallström, subject to Parliament's approval. Further ReadingEU official documents CommissionThe European Commission and Civil Society EU Actors positions ECASEUs relationship with NGOs and the issue of participatory democracy EURACTIV press releaseFriends of Europe-Gallup Europe-EURACTIV.com survey 'Can EU Hear Me ?' finds EU "DISTANT AND UNFRIENDLY"(24 June 2004)